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The Pride Spring 2003 Vol. 55, No. 3 Alumni Association Alumni Calendar A&M Commerce Foundation Contact Info. Reader Survey

Page 15

The Pride Customer Satisfaction Survey

The Pride is published four times a year and mailed to more than 50,000 Texas A&M University-Commerce Alumni.
The A&M-Commerce Alumni Association and The Pride are requesting your participation in a brief customer satisfaction survey. This survey asks about your perceptions of the many different aspects of The Pride. Please take a few minutes to fill out the survey and return it to:
Pride Survey
Alumni Relations
Texas A&M University-Commerce
P.O. Box 3011
Commerce, TX 75429-3011


Please check the box next to the response that best describes your status.

1. Are you, the respondent, a:
Graduate of Texas A&M University-Commerce
Former student of Texas A&M University-Commerce
Current employee of Texas A&M University-Commerce
Former employee of Texas A&M University-Commerce
Donor to Texas A&M University-Commerce

2. What is your age?
Under 20
20-29
30-39
40-49
50-59
60-69
70-79
80 or over

3. What is your sex?
Male
Female

4. What is your ethnicity?
African American
White-non Hispanic
Asian-Pacific Islander
American Indian or other Native Indian
Latina/Latino/Hispanic
International
Other

5. If you are married, are you married to a Texas A&M University-Commerce alumnus?
Yes
No

6. Approximately how much of each issue of The Pride do you read?
All of it
75%
50%
25%
Less than 25%
None of it

7. How many times do you read or refer back to each issue of The Pride?
Once
Twice
Three times
More than three

8. How long do you keep each issue of The Pride?
Less than 1 day
1 day
1-6 days
1 week-1 month
More than a month
More than a year

9. How many people in your household read The Pride?
None
1
2
3 or more

Please choose the best possible answer

10. I read each of the following sections of The Pride:

10 a. Events Wrap-Up, a summary of Alumni events such as receptions, meetings, etc. that have occurred since the last issue of The Pride
Often
Occasionally
Seldom
Never

10 b. Letters to the Editor
Often
Occasionally
Seldom
Never

10 c. Sports Report, a page of University sports-related news
Often
Occasionally
Seldom
Never

10 d. Class Notes, which make up the last few pages of The Pride and briefly reports transitions and accomplishments of individual Alumni, former students and faculty
Often
Occasionally
Seldom
Never

10 e. News Report, a summary of recent campus news such as enrollment
Often
Occasionally
Seldom
Never

10 f. Memories of Old E.T., a historical review by the University Archivist
Often
Occasionally
Seldom
Never

10 g. President’s Column
Often
Occasionally
Seldom
Never

10 h. Alumni Report, a column by the director of Alumni Relations
Often
Occasionally
Seldom
Never

10 i. The Foundation Report, an update on fundraising efforts for A&M-Commerce
Often
Occasionally
Seldom
Never

10 j. Profiles of alumni
Often
Occasionally
Seldom
Never

10 k. Full-length features
Often
Occasionally
Seldom
Never

10 l. Notice of upcoming campus events
Often
Occasionally
Seldom
Never

10 m. Descriptions of current campus activities
Often
Occasionally
Seldom
Never

10 n. Homecoming updates
Often
Occasionally
Seldom
Never

10 o. Fund-raising updates
Often
Occasionally
Seldom
Never


10 p. Alumni-related social events
Often
Occasionally
Seldom
Never

10 q. Obituaries
Often
Occasionally
Seldom
Never

11. Please check the box next to the response that best describes your opinion about the quality of The Pride:

11 a. The quality of writing
Excellent
Good
Fair
Poor

11 b. The quality of the photography
Excellent
Good
Fair
Poor

11 c. The quality of the illustrations
Excellent
Good
Fair
Poor

11 d. The quality of the design
Excellent
Good
Fair
Poor

11 e. The quality of subject matter
Excellent
Good
Fair
Poor

11 f. The overall quality of The Pride
Excellent
Good
Fair
Poor

12. From the list below, please rank the sources that you utilize to obtain information about A&M-Commerce, with 1 being your first choice and 7 being your last.
The Pride
Texas A&M University-Commerce Web site
Your local newspaper
A&M-Commerce Today
KETR radio station
None
Other

13. How often do you access The Pride Online?
Often
Occasionally
Seldom
Never

14. Are you a dues-paying member of the Texas A&M University-Commerce Alumni Association?
Yes
No: Please tell us why not