APPENDIX C

 

GOALS: ____James G. Gee Library___________________________________

(Department or College)

 

Fall__98___through Summer__99___

LIBRARY

 

Objective Persons Responsible Time Line Effectiveness Measure

 

Goal #__1_. Goal Statement: Continue to increase access to electronic sources

 
Increase on-campus and off-campus backbone access to a variety of electronic products in support of curricular and research areas. Support upgraded off-campus access to campus network by faculty and students. Provide ongoing assessment of products basing renewals for 1998/99 on 1997/98 usage and service demands. Library Director, library staff, CTIS staff Ongoing 1. Increased access to FirstSearch core databases .

Usage increased x% over 1997/98 will become the measure of success.

 

2. Added 3 FirstSearch Databases to campus-wide access list - September 1996

Usage in 1997/98 will be contrasted with 1996/97 ; overall 1997/98 usage will be used to select/deselect databases for subscription in 1998/99.

Changed selection of subscription databases to eliminate ... and added:

 

Ongoing:

Books in Print: searches compared to 3,484 in 1996/97;

FactSearch (September 1997): searches;

MLA Bibliography (September 1997): searches;

World Almanac (September 1997): searches;

World Book Encyclopedia (January 1998): searches;

and

Wilson Select full text journals (September 1997): searches.

 

Other Services:

1. Encyclopedia Britannica available on WAN and campus Internet connections effective September 1996. 7,316 uses made in 1996/97; usage was under $1 per item selected. Retained for 1997/98. Continue to monitor usage in 1997/98 to determine renewal for 1998/99 .

 

2. TAMU System databases were available effective September 1996:

9 Wilson databases; Medline and PsycINFO files. These resources expand the number of files available to our users and may replace LAN products. Discussions with key faculty use areas on retention of PsycLit on the LAN and ERIC via the WAN underway October 1997; may eliminate duplicate licensing of these products in 1998/99.

 

3. Expanded TexShare usage by x%. Will be able to compare only April 1997 onward due to data loss in Austin.

 

4. Added Project MUSE formally in August, 1997.

 

5. Began testing of EBSCO Host which will continue through Fall 1997.

 

6. IDEAL fulltext journals from Academic Press will become available to all January 1998 via TAMUS Library Directors’ special initiative funding.

 
Provided WAN access to new electronic resources in 1996/97. Provided access to all networked computers on campus and PPP access from homes. For 1997/98 we will be analyzing use of databases supplied and determine renewals or replacements based on data collected for 1998/99.. library director, reference librarians, data processing staff Ongoing 1. WAN access to ERIC files - July 1996

 

2. WAN access to Mental Measurements Yearbook - Gee Library, September 1996

Metroplex, October 1996

 

3. WAN access to Dallas Morning News, 1996-1997 and Newsbank datafiles - available January 1997

 

4. WAN access to Women ‘R full text files - available January 1997.

 

We are working with CTIS staff to provide usage data for each database on a monthly basis. Need data to determine 1998/99 titles to retain.

 

 

Goal #__1_. Goal Statement: Continue to increase access to electronic sources (cont.)

 
Extended BI program to provide campus-wide access and training on many of the new databases. Provide for hands-on training elements within the BI programs. reference librarians Ongoing 1. Establish series of drop-in training sessions and Internet-based training tools.

2. Analyze use data and assistance requests to assess effectiveness of training programs.

3. Provide targeted training for secretaries on using BIP

4. Determine repetition of Freshman Open House activity for retention and library orientation affect.

 

Assessment will involve the following:

Maintain separate counts of session attendance to analyze needs for BI outside of formal class settings.

Develop user survey data to monitor effective training strategies

Development of means to identify quality as well as quantity of use, particularly for electronic resources.

Monitor retention rate of attendees to Open House and other student activities to determine success and repetition of events.
Increase size of the LAN to enable more students to access various networked products. library director, reference librarians, data processing staff Ongoing Continue to analyze appropriateness of WAN instead of LAN solutions.

 

Goal #__1_. Goal Statement: Continue to increase access to electronic sources (cont.)

 
Internet access to Special Collections finding aids Archivist, Catalog Librarian, Reference librarian responsible for Gee Library WEB page support and Instructional Multimedia Production staff. Ongoing Develop plan for digitizing additional finding aids based on 1996/97 experimentation successes.

 

Assessment: Success at implementing Internet-based finding aids and use of items generated from Web users.
Electronic Reserves Circulation staff, Systems Librarian, CTIS staff, and others Ongoing Implement system procured in 1997/98 and monitor effectiveness of delivery to dorms and distance education students. Monitor staff time for scanning and copyright clearance if centralized to Library responsibility.

 

Goal #__2_. Goal Statement: Serials Collection Control

 
Assess periodicals budget, usage and new title needs - balance between new subscriptions and elimination of titles librarians, academic departments Ongoing Cancel subscriptions based on usage surveys and departmental/school consultations. Where feasible, add key new titles.
Maintain current subscriptions Serials staff Ongoing Use DRA claiming feature for missing issues and maintain on-line system for accurate Library user awareness of subscription status.

 

Goal #__3_. Goal Statement: Assess special distance education library support needs.

 
Survey of Faculty Director of NE Texas Initiative, Library Director, Distance Education faculty, and librarians Ongoing Identification of service requirements and potential solutions; potential for funding initiatives to foundations or private persons.
Analysis of DEC Library Support requirements Library Director, other interested AHE Library Directors Ongoing Identification of service directions and determination of responsible agencies with appropriate campus administrators.
Work with librarians at distant sites Library Director, Head of Reference Services, others as necessary Ongoing Continue virtual dialogs with local librarians at distance education sites to identify student needs which are unmet by telecommunications goals and determine mutually satisfactory strategies for student support.

 

Goal #__4_. Goal Statement: Restructure library and support staff to provide for improved delivery of services to

faculty and students.
Restructuring of Public Services Library Director; Librarians & staff in Public Services Ongoing Maintenance of past productivity with integration of new service requirements. Identify critical staffing positions needed library-wide to maintain quality services to Library users.

 

 

Goal #__4_. Goal Statement: Restructure library and support staff to provide for improved delivery of services to

faculty and students. (cont.)

 
Assessment of outreach support Public Services staff Ongoing Review Web pages for departments, handouts and brochures with library information for consistency and accuracy. Develop consistent publication plan.
Review electronic acquisitions and collections options Circulation and Public Services Staff, Assistant Director for Systems & Technical Services, other campus staff as appropriate Summer 1999 Initiate discussions for integrating the collection functions for fines and library replacement/processing fees via automated library system and FAMIS linkage. Assure effective methods of blocking library services for library delinquencies both internally and via SIS system. Ultimately part of DRA replacement strategies.
Review of collection development policies (including review by Library Director and Library Committee) Acquisitions Librarian, Reference/Collection Development Librarian, department heads and library liaisons Ongoing Continuing assessment of the accuracy of collection goals in light of new curricular programs, closing of some program areas and redirection of academic programs.
Improved Collection Access tools Serials staff Ongoing 1. Identify items in Texas Special Newspapers and ensure the DRA system for any items in TAMU-C collections are accurately noted.

2. Edit and update records from the American Periodical Series to ensure direct access to TAMU-C holdings.
Integration of New Departments into Library: Ongoing

Instructional Multimedia

 Library Director and appropriate staff Needs assessment and revised goals.

Media Services

 Library Director and appropriate staff Needs assessment and revised goals.

Campus Engineer

 Library Director and appropriate staff Needs assessment and revised goals.

 

Goal #__5_. Goal Statement: Work with appropriate campus entities to include library information within the campus kiosks.

 
Integrate information on Gee Library services with Kiosk project library director, systems librarian, selected library staff with planning committee Ongoing Measured by final availability of library information. within campus-wide KIOSK project.

 

 

 

Goal #__6_. Goal Statement: Work with Colleges and Departments on collection assessments.

 
Planning for accreditation reviews library director, systems librarian, acquisitions librarian, departmental liaisons and deans Ongoing Complete reviews for NCATE, AASBE, and SACS accreditation initiated during 1997/98; complete Library reports as part of accreditation documentation.
Approval processes for CB table updates library director, systems librarian, acquisitions librarian, reference/collection development librarian, departmental liaisons, VP for Academic Affairs Ongoing Ongoing participation in assessments of new academic programs.

 

Goal #__7_. Goal Statement: Complete review of current library system and develop five-year plan for upgrade/replacement.

 
Assessment of DRA integrated library management system. systems librarian, data processing staff; in consultation with library staff and appropriate external audience next two to three years Preliminary recommendations due Spring 1998 for implementation during 1998 and 1999. Funding for Phase I included in Gee Library HEAF requests.

 
Purchase and implementation of Booking software module Library Director, Systems Librarian , Media Services, and CTIS staff Fall 2000 Needs assessment and product review of DRA options for possible inclusion in DRA library replacement.
Purchase and implementation of EDI software module Library Director, Systems Librarian, CTIS staff and fiscal officers Fall 2000 Needs assessment and product review of DRA options for possible inclusion in DRA library replacement.

 

Goal #__8_. Goal Statement: Ongoing maintenance of LION database.

 
Refinements of DRA Acquisitions module Systems Librarian, Acquisitions staff and CTIS Fall 1998 Refinement of linkage software between LION and campus accounting system.
Reconcile tapeloaded Library of American Civilization bibliographic records with Gee Library microform holdings. Catalog staff Ongoing Checking of on-line database against actual microform holdings on "time available" basis.
Addition of Special Collections Collections as manuscript collections on OCLC Catalog Department Head and Special Collections Librarian Ongoing Continuous process of inventorying and cataloging new collections added in Special Collections.
Continue to add microform holdings Catalog staff Ongoing Microform analytics have not yet been linked to represent the physical film or fiche which may hold several titles. Requires staff review and correction on-line on a "time available" basis.
Complete conversion of PCMI (Photo-Chromic-Micro-Image) ultrafiche microform series Catalog staff Ongoing As time available, add items not available via tapeload for large microform sets. Represents new cataloging.

 

Goal #__8_. Goal Statement: Ongoing maintenance of LION database (cont.)

 
Inclusion of Government Documents records in LION Documents staff, Catalog staff, Systems Librarian and CTIS Ongoing Refinement of operations and integration of tapeloaded MARCIVE records in LION.
Inclusion of Media Services Collection records in LION Media Services staff, Cataloging staff, Systems Librarian, and CTIS Ongoing Complete any outstanding cataloging from the project during 1997/98. Confirm working procedures for current cataloging are working.
Inclusion of Music Sound Recordings records in LION Music Collection staff, Catalog staff, Systems Librarian and CTIS Ongoing Complete any outstanding cataloging from the project during 1997/98. Confirm working procedures for current cataloging are working.
Maintain Serials Claims Serials staff Ongoing Use DRA claiming module to produce claim letters for missing issues; maintain systems holdings information based on publisher responses.
Complete the microform holdings Serials staff Ongoing Finalize all holdings in on-line system for paper and microform subscriptions to eliminate Cardex in Reference Department.
Bindery Operations Module Serials staff Ongoing Implement bindery monitoring module within DRA to notify Library users that an item m is out to the bindery and when it is due back.

 

Goal #__9_. Goal Statement: Ongoing maintenance of oral history collections.

 
Review status of current programs, including campus oral history Archivist Ongoing Report on status of approved projects in annual report; establish costs for special ET/TAMU-C project extension. Ensure campus oral history complete for ET era and merger period.
Initiate oral history project for Jim Chapman (Cooper) Lake Archivist, Dr. R.N. Singh Summer 1999 Plan and carry out interviews if project approved.

 

Goal #__10_. Goal Statement: Ongoing maintenance of records retention schedule.

 
Review Records Retention Schedule against campus schedule and TAMU System guidelines. Archivist, Fiscal Office staff, other appropriate parties Summer 1999 Reconfirm existing records still exist, add new records that have evolved since 1988/89, ensure that we meet TAMU System requirements.

 

Goal #__11_. Goal Statement: Ongoing maintenance of collections

 
Analysis of Preservation Needs for Library collections. Systems Librarian, Processing Staff Ongoing Review of materials in collections for deterioration and identification of appropriate collection maintenance strategies.
Rare Book Collection Archivist, Acquisitions Librarian, other appropriate parties Summer 1999 Review of fragile materials for special boxes or other preservation techniques. Develop plan and costs for ongoing maintenance of the collection.

 

Goal #__12_. Goal Statement: Ongoing exploration of alternative funding for library-related projects.

 
Develop funding options Library Director, Library Staff, Development Office, Office of Research Ongoing Review various goals and determine fundable activities which may be supported by outside resources.

Develop appropriate request documents and present to identified donors.

Assessment based on successes and approvals to proceed with formal requests.

 

Goal #__13_. Goal Statement: Ongoing facilities upgrading and cleaning..

 
Lighting Needs Library Director, Library Staff, and Phsyical Plant personnel Ongoing Ensure that moves of stack areas retain safe and well lighted access to collections, study areas, and offices.
HVAC improvements same Ongoing BI room is consistently extremely cold or extremely hot; access the feasibility of separate system for internal rooms such as this one. Improve the use of systems for computer lab climate controls.
Refurbish 30 year-old building All Staff and Physical Plant personnel Ongoing Carpeting, paint and general appearance is of a tired and aging building. The facility is heavily used 18 hours per day. We need to physically relocate some functions, expand the facility to provide improved services and generally refurbish the whole facility.
Ergonomic Assessment All staff and appropriate campus agency Ongoing Workstations, seating and equipment should be set up for staff and library users "to do no harm". Initiate staff work area assessment to allow for improvements in health and safety.

 

 

MEDIA SERVICES

 

Goal #__1_. Goal Statement: Database of Media Items

 
See Library Goal 8

 

 

Goal #__2_. Goal Statement: Media Booking Subsystem

 
See Library Goal 7

 

 

Goal #__3_. Goal Statement: Maintenance of Expertise in Media Equipment

 
Need to maintain awareness of new equipment and service solutions of other media centers Media Services Staff, Instructional Multimedia Production staff, and all librarians involved with technology Ongoing 1. Attend appropriate trade shows.

2. Attend product demonstrations or arrange for same on campus.

 

Assessment: Ability of staff to respond to information requests from campus faculty and administration.

 

 

INSTRUCTIONAL MULTIMEDIA PRODUCTION SERVICES

 

Goal #__1_. Goal Statement: To further the development of World Wide Web-based (WWW) instruction on our campus

 
A. Recruitment of additional participating faculty to develop web-based teaching materials. Multimedia Production Staff in cooperation with campus departments Ongoing 1. Develop curriculum for multimedia instruction. Design instruction in specific topics related to multimedia production and develop the software appropriate for delivery.

2. Develop teaching aids in CD and Internet delivery modes.

 
B. Development of new templates for the Virtual Classroom. Multimedia staff Ongoing 1. Support instructional production for faculty and develop production "shells" or "templates" for future programs..

 
C. Improve fault tolerance within production lab Multimedia staff Ongoing 1. Develop and implement improved data backup procedures

2. Reconfigure computers to improve stability and security of software.

3. Develop on-line capability to identify user and production time on lab equipment.

4. Assess security/management software and implement as funds allow.

 

Goal #__2_. Goal Statement: To continue to research and implement new technologies into the instructional technology toolset made available to our campus.

 
A. Inclusion of newer technologies into web teaching exemplars.

 

 Multimedia staff Ongoing Demonstrated usage of new technologies.

As items are prepared under goal 1, make them readily available to any networked faculty member on campus or via the network to their home computers.
B. Exploration and research into new software and technologies Multimedia Specialist, Software Specialist Ongoing Demonstrated activity and upgrades as represented by conference and workshop attendance, demo software testing, etc.

 

INSTRUCTIONAL MULTIMEDIA PRODUCTION SERVICES (cont.)

 

 

Goal #__3_. Goal Statement: To reorganize the department, reflecting the dissolution of graphic services and the change to more long term web-based multimedia development projects.

 
A. Improve student assistant training Multimedia staff and students Ongoing 1. Provide via "just-in-time" modules and other training materials a specific program to new student assistants to improve responsiveness of problem resolution.

2. Make some or all of these materials mandatory in-service training for student assistants in Multimedia Lab.

3. Make developed training available to lab monitors around campus.
B. Reorganization of workflow structure, including specific assignments within work teams Multimedia staff Ongoing 1. Documentation of workflow and assignment completion.

2. Feedback forms from customers on tasks initiated and completed.
C. Reorganization of job forms to reflect work supported by Lab Multimedia Specialist Ongoing 1. Changes in forms used.

2. Responsiveness to customer feedback.

 

Goal #__4_. Goal Statement: To continue to expand services and support standards on campus with continuous upgrading of software and hardware.

 
A. Upgrade to Microsoft Office 97 Multimedia staff and students Ongoing Demonstrated purchase and use. Demonstration that this does not cause users’ problems as they move around campus to classrooms with differing software support.
B. Purchase and installation of Microsoft Front Page 97 Multimedia staff Ongoing 1. Support for faculty software development.

2. Support for web development efforts for campus.
C. Improve hardware to provide for production and playback of quality digital video, e.g., purchase of MPEG video capture hardware.

 

 Multimedia Specialist Ongoing Demonstrated purchase and use. Demonstration that this does not cause users’ problems as they move around campus to classrooms with differing software support.
D. Research and purchase notebook computers to meet growing classroom usage demand. Multimedia Specialist Ongoing Demonstrated purchase and use. Demonstration that this does not cause users’ problems as they move around campus to classrooms with differing software support.
E. Research and purchase new multimedia development workstations. Multimedia Specialist Ongoing Demonstrated benefits of greater efficiency in development efforts; increased compatibility with new software technologies; increased training capabilities; minimizing impact on other campus technologies.

 

Goal #__4_. Goal Statement: To continue to expand services and support standards on campus with continuous upgrading of software and hardware. (cont.)

 
F. Maintenance of knowledge in areas of new software and hardware developments in instructional technologies. Multimedia Specialist Ongoing Development of justifications and demonstrations of appropriate use.

 

 

 

CAMPUS ENGINEER

 

Goal #__1_. Goal Statement: Improve Responsiveness

 

 
Maintain expertise in equipment maintained and troubleshooting skills Campus Engineer Ongoing Attend appropriate conference s, workshops and product demonstrations
Improved personnel support Campus Engineer and administration Ongoing Provide additional student and/or staff support to this position by adding a student assistant all 12 months or converting student line to staff position.
Improve equipment support Campus Engineer Ongoing Provide HEAF recommendations appropriate to improved response in electronic maintenance services to the campus.

 

10/28/97 03:20 PM

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