APPENDIX C
GOALS: ____James G. Gee Library___________________________________
(Department or College)
Fall__97___through Summer__98___
LIBRARY
Objective Persons Responsible Time Line Effectiveness Measure
Goal #__1_. Goal Statement: Continue to increase access to electronic sources
| A. Expand access to Internet products on the campus WAN.
|
library director, library staff, data processing staff | Ongoing | 1. Increased access to FirstSearch core databases . Usage increased x% over 1996/97 (1.96% of Consortial activity) will become the measure of success. Usage in 1996/97 was 13,743 subscription searches and 1,163 block searches; 9,187 searches overall in the base package of services.
2. Added 3 FirstSearch Databases to campus-wide access list - September 1996 Usage in 1997/98 will be contrasted with 1996/97 ; overall 1996/97 usage will be used to select/deselect databases for subscription in 1997/98. Changed selection of subscription databases to eliminate Pro CD set of phone books and added: FactSearch (September 1997): searches; MLA Bibliography (September 1997): searches; World Almanac (September 1997): searches; World Book Encyclopedia (January 1998): searches; and Wilson Select full text journals (September 1997): searches. Ongoing: Books in Print: searches compared to 3,484 in 1996/97.
Other Services: 1. Encyclopedia Britannica available on WAN and campus Internet connections effective September 1996. 7,316 uses made in 1996/97; usage was under $1 per item selected. Retained for 1997/98. Determine for 1998/99 continued use of this database via Internet access.
2. TAMU System databases were available effective September 1996: 9 Wilson databases; Medline and PsycINFO files. These resources expand the number of files available to our users and may replace LAN products. Discussions with key faculty use areas on retention of PsycLit on the LAN and ERIC via the WAN underway October 1997; may eliminate duplicate licensing of these products in 1998/99.
3. Expanded TexShare usage by x%. Will be able to compare only April 1997 onward due to data loss in Austin.
4. Added Project MUSE formally in August, 1997.
5. Began testing of EBSCO Host which will continue through Fall 1997.
6. IDEAL fulltext journals from Academic Press will become available to all January 1998 via TAMUS Library Directors’ special initiative funding. |
| B. Provide remote campus access (WAN) to some CD products
from the Gee Library LAN. Expanded scope of this project to provide access to all
networked computers on campus and PPP access from homes. For 1997/98 we will be analyzing
use of databases supplied and determine renewals or replacements based on data collected
|
library director, library staff, data processing staff | Ongoing | 1. WAN access to ERIC files - July 1996
2. WAN access to Mental Measurements Yearbook - Gee Library, September 1996 Metroplex, October 1996
3. WAN access to Dallas Morning News, 1996-1997 - available January 1997.
4. WAN access to Newsbank, available January 1997.
5. WAN access to Women ‘R full text files - available January 1997.
Data on usage unknown ; CTIS continues to work on providing monthly usage by database. |
Goal #__1_. Goal Statement: Continue to increase access to electronic sources (cont.)
| C. Extended BI program to provide campus-wide access and training on many of the new databases. Provide for hands-on training elements within the BI programs. | reference librarians with other appropriate campus personnel and systems. | Ongoing | 1. Establish series of drop-in training sessions and
Internet-based training tools. 2. Analyze use data and assistance requests to assess effectiveness of training programs. 3. Provide targeted training for secretaries on using BIP . 4. Test New Freshman Open House and its effects on retention for incoming new freshmen.
Assessment will involve the following: Maintain separate counts of session attendance to analyze needs for BI outside of formal class settings. Develop user survey data to monitor effective training strategies Development of means to identify quality as well as quantity of use, particularly for electronic resources. Monitor effects of 1st Freshman Open House on retention of attendees vrs retention of class overall. |
| D. Increase size of the LAN to enable more students to access various networked products. | library director, reference librarians, data processing staff | Ongoing | Monitoring use of area and "turnaway" rate Integrate additional Gee Library sites within LAN network: Documents, Interlibrary Loan, Reference Librarian offices. CTIS will test Pathworks software to see if Windows 95 version will provide adequate technical basis for linking to non-Reference sites. Impact on licensing limits within the Reference LAN will also need to be considered prior to opening additional sites in competition with this service. |
| E. Internet access to Special Collections finding aids | Archivist, Catalog Librarian, Reference librarian responsible for Gee Library WEB page support and Instructional Multimedia Production staff. | Ongoing | Develop plan for digitizing finding aids based on 1996/97
experimentation successes. Finding aids became available in Spring 1997. No impact on
Special Collections usage noted to date (October 1997). Assessment: Success at implementing Internet-based finding aids and use of items generated from Web users. |
Goal #__2_. Goal Statement: Serials Collection Control
| Assess periodicals budget, usage and new title needs - balance between new subscriptions and elimination of titles | librarians, academic departments | Fall 1997 | Cancel subscriptions based on usage surveys and
departmental/school consultations. Where feasible, add key new titles. Provided full list
of all electronic and print journals accessible to campus community off website. Usage study beginning in November 1997; 16 subscriptions added beginning 1997/98 to update holdings. Usage study will provide necessary information to make careful cancellation decisions for 1998/99. Analyze EBSCO invoice to see if there are more economical purchase arrangements for any of the titles received. |
| Implement Serials Claiming | Serials staff | Ongoing | Have DRA automatically generate missing issue claims when new issues are checked-in on-line; would help in database maintenance and provide current issues when missing. |
Goal #__3_. Goal Statement: Assess special distance education library support needs.
| A. Survey of Faculty | Director of NE Texas Initiative, Library Director, Distance Education faculty, and librarians | Spring 1997 (Ongoing) | Identification of service requirements and potential solutions; potential for funding initiatives to foundations or private persons. Series of workshops with school librarians affected planned for 1997/98. |
| B. Analysis of DEC Library Support requirements | Library Director, other interested AHE Library Directors | Ongoing | Identification of service directions and determination of responsible agencies with appropriate campus administrators. |
| C. Database Access to Distant Students | Automation Librarian and CTIS | Ongoing | CTIS will put in necessary server software to enable distant students to connect to databases through their own ISPs as members of TAMU-C network. |
Goal #__4_. Goal Statement: Restructure library and support staff to provide for improved delivery of services to
faculty and students.
| A. Restructuring of Public Services | Library Director; Librarians & staff in Public Services | Fall 1997 | Maintenance of past productivity with fewer staff assigned. |
| B. Assessment of outreach support | Public Services staff | Ongoing | Review Web pages for departments, handouts and brochures with library information for consistency and accuracy. Develop consistent publication plan. |
| C. Review electronic reserve options | Circulation and Public Services Staff, Assistant Director for Systems & Technical Services, other staff as appropriate | Spring 1998 | Review system options and alternatives for providing electronic access to reserve items, particularly journal articles, so that all students can access via the campus network, regardless of library hours of operation. Committee appointed October 1997. |
| D. Integration of New Departments into Library: | Ongoing | ||
Instructional Multimedia |
Library Director and appropriate staff | Needs assessment and revised goals. | |
Media Services |
Library Director and appropriate staff | Needs assessment and revised goals. | |
Campus Engineer |
Library Director and appropriate staff | Needs assessment and revised goals. |
Goal #__5_. Goal Statement: Work with appropriate campus entities to include library information within the campus kiosks.
| Integrate information on Gee Library services with Kiosk project | library director, systems librarian, selected library staff with planning committee | Ongoing | Measured by final availability of library information when KIOSK system procured.. |
Goal #__6_. Goal Statement: Work with Colleges and Departments on collection assessments.
| A. Planning for accreditation reviews | library director, systems librarian, acquisitions librarian, departmental liaisons and deans | Ongoing | Anticipate preliminary reviews for SACS accreditation during 1997/98 |
| B. Approval processes for CB table updates | library director, systems librarian, acquisitions librarian, reference/collection development librarian, departmental liaisons, VP for Academic Affairs | Fall 1997 | Ongoing participation in assessments of new academic programs. |
| C. Review of collection development policies (including review by Library Director and Library Committee) | Acquisitions Librarian, Reference/Collection Development Librarian, department heads and library liaisons | Ongoing | Continuing assessment of the accuracy of collection goals in light of new curricular programs, closing of some program areas and redirection of academic programs. Preliminary study data presented to department chairs and coordinators as part of accreditation data. |
Goal #__7_. Goal Statement: Complete review of current library system and develop five-year plan for upgrade/replacement.
| Assessment of DRA integrated library management system. | systems librarian, data processing staff; in consultation with library staff and appropriate external audience | next two to three years | Continued commitment to DRA client/server implementation or proposal for conversion to new vendor. Prepare recommendation and cost analysis for selected solution. Initial DRA discussions and demos planned for March 1998. |
| Purchase and implementation of Booking software module | Library Director, Systems Librarian , Media Services, and CTIS staff | Fall 1997 | Needs assessment and product review of DRA options for possible inclusion in 1998/99 budget cycle. |
| Pursue EDI and other accounting solutions within upgraded library system, including library materials process improvements and library fines/fees collection system-system links | Library Director, Systems Librarian, CTIS staff and appropriate fiscal officers. | Ongoing | Incorporate options for intersystem links within the software analysis of the library management system as a whole. |
Goal #__8_. Goal Statement: Ongoing maintenance of LION database.
| A. Refinements of DRA Acquisitions module | Systems Librarian, Acquisitions staff and CTIS | Fall 1997 | Refinement of linkage software between LION and campus accounting system; other changes pending full system replacement cycle.. Eliminate duplicate system maintenance in both campus acquisitions and DRA acquisitions systems. |
| B. Reconcile tapeloaded Library of American Civilization bibliographic records with Gee Library microform holdings. | Catalog staff | Ongoing | Checking of on-line database against actual microform holdings on "time available" basis. Complete project in 1997/98. |
| C. Addition of Special Collections Collections as manuscript collections on OCLC | Catalog Department Head and Special Collections Librarian | Ongoing | Continuous process of inventorying and cataloging new collections added in Special Collections. |
| D. Continue to add microform holdings | Catalog staff | Ongoing | Microform analytics have not yet been linked to represent the physical film or fiche which may hold several titles. Requires staff review and correction on-line on a "time available" basis. |
| E. Inclusion of Government Documents records in LION | Documents staff, Catalog staff, Systems Librarian and CTIS | Ongoing | Refinement of operations and integration of tapeloaded MARCIVE records in LION; finish retrospective tapeloads and bring monthly additions to current status within 1997/98. |
| F. Inclusion of Media Services Collection records in LION | Media Services staff, Cataloging staff, Systems Librarian | Ongoing | Develop plan to incorporate retrospective and current videotapes and other media collection items into DRA database. Begin work with assistance of John Anderson. |
| G. Inclusion of Music Sound Recordings records in LION | Music Department staff, Catalog staff, Systems Librarian and CTIS | Ongoing | Cataloger, John Anderson, hired for 1997/98 to complete backlog of cataloging for LION. |
| H. Review and correct periodical titles in DRA for currently received items. | Serials staff | Ongoing | Maintenance function to complete accurate on-line records for Library users. Update shelf maintenance for user direction within the periodicals stacks. |
| I. Bindery Operations Module | Serials staff | Ongoing | Complete verification of bindery profiles and initiate Implementation of bindery monitoring module within DRA. |
Goal #__9_. Goal Statement: Ongoing maintenance of oral history collections.
| A. Review status of current programs, including campus oral history | Archivist | Ongoing | Report on status of approved projects in annual report; establish costs for special ET/TAMU-C project extension. Ensure campus oral history complete for ET era and merger period. |
| B. Initiate oral history project for Jim Chapman (Cooper) Lake | Archivist, Dr. R.N. Singh | Summer 1998 | Plan and carry out interviews if project approved. |
Goal #__10_. Goal Statement: Ongoing maintenance of records retention schedule.
| Review Records Retention Schedule against campus schedule and TAMU System guidelines. | Archivist, Fiscal Office staff, other appropriate parties | Summer 1998 | Reconfirm existing records still exist, add new records that have evolved since 1988/89, ensure that we meet TAMU System requirements. |
Goal #__11_. Goal Statement: Ongoing maintenance of collections
| Analysis of Preservation Needs for Library collections. | Systems Librarian, Processing Staff | Ongoing | Review of materials in collections for deterioration and identification of appropriate collection maintenance strategies. |
| Rare Book Collection | Archivist, Acquisitions Librarian, other appropriate parties | Summer 1998 | Review of fragile materials for special boxes or other preservation techniques. Develop plan and costs for ongoing maintenance of the collection. |
Goal #__12_. Goal Statement: Ongoing exploration of alternative funding for library-related projects.
| Develop funding options | Library Director, Library Staff, Development Office, Office of Research | Ongoing | Develop funding options. Review various goals and determine fundable activities which may be supported by outside resources. Develop appropriate request documents and present to identified donors. Assessment based on successes and approvals to proceed with formal requests. |
Goal #__13_. Goal Statement: Ongoing facilities upgrading and cleaning..
| Lighting Needs | Library Director, Library Staff, and Phsyical Plant personnel | Ongoing | Ensure that moves of stack areas retain safe and well
lighted access to collections, study areas, and offices. Adjustments were made in September 1997 to the Circulation counter area and Curriculum stack areas. |
| Signage | Library Staff | Ongoing | Committee appointed to review existing directional and policy signs for consolidation and elimination of excesses. |
| HVAC improvements | Library Director, Library Staff, and Phsyical Plant personnel | Ongoing | BI room is consistently extremely cold or extremely hot; access the feasibility of separate system for internal rooms such as this one. Improve the use of systems for computer lab climate controls. |
| Refurbish 30 year-old building | All Staff and Physical Plant personnel | Ongoing | Carpeting, paint and general appearance is of a tired and
aging building. The facility is heavily used 18 hours per day. We need to physically
relocate some functions, expand the facility to provide improved services and generally
refurbish the whole facility. Commitment to change security entrance equipment and adjust entrance flooring and doors accordingly made in September 1997; target installation date: Winter Intersession. Office areas for Reference Librarians to perform consultations with users and other non-desk essential planning and development work proposed and targeted for Summer 1998, pending funding availability. Planning committee for service locations involving Curriculum, Media Services, Music Collection, Government Documents and Bound Periodicals established in October 1997; report due no later than April 1998. |
| Ergonomic Assessment | All staff and appropriate campus agency | Ongoing | Workstations, seating and equipment should be set up for
staff and library users "to do no harm". Initiate staff work area assessment to
allow for improvements in health and safety.
Ergominder software for staff purchased in September 1997 and installed for all staff machines in Library and copies ordered for COBT and CAandS being coordinated through Charlotte Larkin. |
MEDIA SERVICES
Goal #__1_. Goal Statement: Database of Media Items
| See Library Goal 8 |
Goal #__2_. Goal Statement: Media Booking Subsystem
| See Library Goal 7 |
Goal #__3_. Goal Statement: Maintenance of Expertise in Media Equipment
| Need to maintain awareness of new equipment and service solutions of other media centers | Media Services Staff, Instructional Multimedia Production staff, and all librarians involved with technology | Ongoing | 1. Attend appropriate trade shows. 2. Attend product demonstrations or arrange for same on campus.
Assessment: Ability of staff to respond to information requests from campus faculty and administration. |
INSTRUCTIONAL MULTIMEDIA PRODUCTION SERVICES
Goal #__1_. Goal Statement: Multimedia Production
| A. Development of multimedia teaching exemplars | Multimedia Production Staff in cooperation with campus departments | Ongoing | 1. Develop curriculum for multimedia instruction. Design
instruction in specific topics related to multimedia production and develop the software
appropriate for delivery. 2. Develop teaching aids in CD and Internet delivery modes. 3. Support instructional production for faculty and develop production "shells" or "templates" for future programs. |
| B. Improve accessibility of developed software | Multimedia staff | Ongoing | 1. Improve hardware to provide for production and playback
of quality digital video, e.g., purchase of MPEG video capture hardware. 2. Upgrade server capacity or multimedia laptop availability to support faculty in the classroom with access to software developed in the Multimedia Production labs. |
| C. Improve fault tolerance within production lab | Multimedia staff | Ongoing | 1. Develop and implement improved data backup procedures 2. Reconfigure computers to improve stability and security of software. 3. Develop on-line capability to identify user and production time on lab equipment. 4. Assess security/management software and implement as funds allow. |
Goal #__2_. Goal Statement: Multimedia Training
| Create "Just-in-time" training modules | Multimedia staff | Ongoing | As items are prepared under goal 1, make them readily available to any networked faculty member on campus or via the network to their home computers. |
Goal #__3_. Goal Statement: Software HELP Services
| Improve student assistant training | Multimedia staff and students | Ongoing | 1. Provide via "just-in-time" modules and other
training materials a specific program to new student assistants to improve responsiveness
of problem resolution. 2. Make some or all of these materials mandatory in-service training for student assistants in Multimedia Lab. 3. Make developed training available to lab monitors around campus. |
INSTRUCTIONAL MULTIMEDIA PRODUCTION SERVICES (cont.)
Goal #__4_. Goal Statement: Graphic Services
| Minimize equipment down-time and service delays | Multimedia staff | Discontinued Fall 1997 | In response to cutbacks In workstudy staffing and the need to invest in replacement equipment, chose to discontinue the sign making component of this process. Continue minimal faculty support in photographic development outsourcing. |
CAMPUS ENGINEER
Goal #__1_. Goal Statement: Improve Responsiveness
| A. Maintain expertise in equipment maintained and troubleshooting skills | Campus Engineer | Ongoing | Attend appropriate conference s, workshops and product demonstrations |
| B. Improved personnel support | Campus Engineer and administration | Ongoing | Provide additional student and/or staff support to this position by adding a student assistant all 12 months or converting student line to staff position. See personnel request (Kacena to Arlton), October 1, 1997. |
| C. Improve equipment support | Campus Engineer | Ongoing | Provide HEAF recommendations appropriate to improved response in electronic maintenance services to the campus. |
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