APPENDIX C

GOALS: ____James G. Gee Library___________________________________

(Department or College)

Fall__97___through Summer__98___

LIBRARY


Objective Persons Responsible Time Line Effectiveness Measure


Goal #__1_. Goal Statement: Continue to increase access to electronic sources

Expand access to products on the LAN within the library.








Provide remote campus access (WAN) to some CD products from the Gee Library LAN. Expanded scope of this project to provide access to all networked computers on campus and PPP access from homes. For 1997/98 we will be analyzing use of databases supplied and determine renewals or replacements based on data collected

library director, library staff, data processing staff Ongoing 1. Increased access to FirstSearch core databases .

Usage increased x% over 1996/97 will become the measure of success.

2. Added 3 FirstSearch Databases to campus-wide access list - September 1996

Usage in 1997/98 will be contrasted with 1996/97 ; overall 1996/97 usage will be used to select/deselect databases for subscription in 1997/98.

1. WAN access to ERIC files - July 1996

2. WAN access to Mental Measurements Yearbook - Gee Library, September 1996

Metroplex, October 1996

3. WAN access to Dallas Morning News, 1996-1997 - available January 1997

4. WAN access to women 'R full text files - available January 1997.

We are working with CTIS staff to provide usage data for each database on a monthly basis. Will be required in Fall 1997 to determine continued commitments to these products at this level of campus access.


Objective Persons Responsible Time Line Effectiveness Measure


Goal #__1_. Goal Statement: Continue to increase access to electronic sources (cont.)

Provided WAN access to new electronic resources in 1996/97. Provided access to all networked computers on campus and PPP access from homes. For 1997/98 we will be analyzing use of databases supplied and determine renewals or replacements based on data collected. library director, reference librarians, data processing staff Fall 1997 New Services:

1. Encyclopedia Britannica available on LAN and campus Internet connections effective September 1996. Use data is to be supplied by EB on a monthly basis. Determine for 1997/98 continued use of this database via Internet access.

2. TAMU System databases were available effective September 1996:

9 Wilson databases; Medline and PsycINFO files. These resources expand the number of files available to our users and may replace LAN products. We are working on data collection to be able to document 1996/97 use. Ongoing documentation of use will be necessary.

3. Expanded TexShare usage by x%.

4. Added Newsbank

Extended BI program to provide campus-wide access and training on many of the new databases. Provide for hands-on training elements within the BI programs. reference librarians Ongoing 1. Establish series of drop-in training sessions and Internet-based training tools.

2. Analyze use data and assistance requests to assess effectiveness of training programs.

3. Provide targeted training for secretaries on using BIP .

Assessment will involve the following:

Maintain separate counts of session attendance to analyze needs for BI outside of formal class settings.

Develop user survey data to monitor effective training strategies

Development of means to identify quality as well as quantity of use, particularly for electronic resources.

Increase size of the LAN to enable more students to access various networked products. library director, reference librarians, data processing staff Ongoing Monitoring use of area and "turnaway" rate

Integrate additional Gee Library sites within LAN network: Documents, Interlibrary Loan, Reference Librarian offices.


Objective Persons Responsible Time Line Effectiveness Measure


Goal #__1_. Goal Statement: Continue to increase access to electronic sources (cont.)

Internet access to Special Collections finding aids Archivist, Catalog Librarian, Reference librarian responsible for Gee Library WEB page support and Instructional Multimedia Production staff. Ongoing Develop plan for digitizing finding aids based on 1996/97 experimentation successes.

Assessment: Success at implementing Internet-based finding aids and use of items generated from Web users.

Goal #__2_. Goal Statement: Serials Collection Control

Assess periodicals budget, usage and new title needs - balance between new subscriptions and elimination of titles librarians, academic departments Fall 1997 Cancel subscriptions based on usage surveys and departmental/school consultations. Where feasible, add key new titles.

Goal #__3_. Goal Statement: Assess special distance education library support needs.

Survey of Faculty Director of NE Texas Initiative, Library Director, Distance Education faculty, and librarians Spring 1997 (Ongoing) Identification of service requirements and potential solutions; potential for funding initiatives to foundations or private persons.
Analysis of DEC Library Support requirements Library Director, other interested AHE Library Directors Ongoing Identification of service directions and determination of responsible agencies with appropriate campus administrators.

Goal #__4_. Goal Statement: Restructure library and support staff to provide for improved delivery of services to

faculty and students.

Restructuring of Public Services Library Director; Librarians & staff in Public Services Fall 1997 Maintenance of past productivity with fewer staff assigned.
Assessment of outreach support Public Services staff Ongoing Review Web pages for departments, handouts and brochures with library information for consistency and accuracy. Develop consistent publication plan.

Objective Persons Responsible Time Line Effectiveness Measure


Goal #__4_. Goal Statement: Restructure library and support staff to provide for improved delivery of services to

faculty and students. (cont.)

Review electronic reserve options Circulation and Public Services Staff, Assistant Director for Systems & Technical Services, other staff as appropriate Fall 1997 Review system options and alternatives for providing electronic access to reserve items, particularly journal articles, so that all students can access via the campus network, regardless of library hours of operation.
Review of collection development policies (including review by Library Director and Library Committee) Acquisitions Librarian, Reference/Collection Development Librarian, department heads and library liaisons Ongoing Continuing assessment of the accuracy of collection goals in light of new curricular programs, closing of some program areas and redirection of academic programs.
Integration of New Departments into Library:

Instructional Multimedia

Library Director and appropriate staff Spring 1997 Needs assessment and revised goals.

Media Services

Library Director and appropriate staff Spring 1997 Needs assessment and revised goals.

Campus Engineer

Library Director and appropriate staff Spring 1997 Needs assessment and revised goals.

Goal #__5_. Goal Statement: Work with appropriate campus entities to include library information within the campus kiosks.

Integrate information on Gee Library services with Kiosk project library director, systems librarian, selected library staff with planning committee Ongoing Measured by final availability of library information.



Objective Persons Responsible Time Line Effectiveness Measure


Goal #__6_. Goal Statement: Work with Colleges and Departments on collection assessments.

Planning for accreditation reviews library director, systems librarian, acquisitions librarian, departmental liaisons and deans Ongoing Anticipate preliminary reviews for SACS accreditation during 1996/97 and 1997/98
Approval processes for CB table updates library director, systems librarian, acquisitions librarian, reference/collection development librarian, departmental liaisons, VP for Academic Affairs Fall 1997 Ongoing participation in assessments of new academic programs.

Goal #__7_. Goal Statement: Complete review of current library system and develop five-year plan for upgrade/replacement.

Assessment of DRA integrated library management system. systems librarian, data processing staff; in consultation with library staff and appropriate external audience next two to three years Continued commitment to DRA client/server implementation or proposal for conversion to new vendor. Prepare recommendation and cost analysis for selected solution.

Goal #__8_. Goal Statement: Implement Media Booking System

Purchase and implementation of Booking software module Library Director, Systems Librarian , Media Services, and CTIS staff Fall 1997 Successful distribution of scheduled media, Spring 1998.




Objective Persons Responsible Time Line Effectiveness Measure


Goal #__9_. Goal Statement: Ongoing maintenance of LION database.

Refinements of DRA Acquisitions module Systems Librarian, Acquisitions staff and CTIS Fall 1997 Refinement of linkage software between LION and campus accounting system.
Reconcile tapeloaded Library of American Civilization bibliographic records with Gee Library microform holdings. Catalog staff Ongoing Checking of on-line database against actual microform holdings on "time available" basis.
Addition of Special Collections Collections as manuscript collections on OCLC Catalog Department Head and Special Collections Librarian Ongoing Continuous process of inventorying and cataloging new collections added in Special Collections.
Continue to add microform holdings Catalog staff Ongoing Microform analytics have not yet been linked to represent the physical film or fiche which may hold several titles. Requires staff review and correction on-line on a "time available" basis.
Complete conversion of PCMI (Photo-Chromic-Micro-Image) ultrafiche microform series Catalog staff Ongoing As time available, add items not available via tapeload for large microform sets. Represents new cataloging.
Inclusion of Government Documents records in LION Documents staff, Catalog staff, Systems Librarian and CTIS Ongoing Refinement of operations and integration of tapeloaded MARCIVE records in LION.
Inclusion of Media Services Collection records in LION Media Services staff, Cataloging staff, Systems Librarian Ongoing Develop plan to incorporate retrospective and current videotapes and other media collection items into DRA database.
Inclusion of Music Sound Recordings records in LION Music Department staff, Catalog staff, Systems Librarian and CTIS Ongoing Develop plan to incorporate retrospective and current sound recordings into DRA database in LION.

Goal #__10_. Goal Statement: Ongoing maintenance of oral history collections.

Review status of current programs, including campus oral history Archivist Ongoing Report on status of approved projects in annual report; establish costs for special ET/TAMU-C project extension. Ensure campus oral history complete for ET era and merger period.
Initiate oral history project for Jim Chapman (Cooper) Lake Archivist, Dr. R.N. Singh Summer 1998 Plan and carry out interviews if project approved.




Objective Persons Responsible Time Line Effectiveness Measure


Goal #__11_. Goal Statement: Ongoing maintenance of records retention schedule.

Review Records Retention Schedule against campus schedule and TAMU System guidelines. Archivist, Fiscal Office staff, other appropriate parties Summer 1998 Reconfirm existing records still exist, add new records that have evolved since 1988/89, ensure that we meet TAMU System requirements.

Goal #__12_. Goal Statement: Ongoing maintenance of collections

Rare Book Collection Archivist, Acquisitions Librarian, other appropriate parties Summer 1998 Review of fragile materials for special boxes or other preservation techniques. Develop plan and costs for ongoing maintenance of the collection.

Goal #__13_. Goal Statement: Ongoing exploration of alternative funding for library-related projects.

Develop funding options Library Director, Library Staff, Development Office, Office of Research Ongoing Review various goals and determine fundable activities which may be supported by outside resources.

Develop appropriate request documents and present to identified donors.

Assessment based on successes and approvals to proceed with formal requests.



MEDIA SERVICES


Objective Persons Responsible Time Line Effectiveness Measure


Goal #__1_. Goal Statement: Database of Media Items

See Library Goal 9


Goal #__2_. Goal Statement: Media Booking Subsystem

See Library Goal 8


Goal #__3_. Goal Statement: Maintenance of Expertise in Media Equipment

Need to maintain awareness of new equipment and service solutions of other media centers Media Services Staff, Instructional Multimedia Production staff, and all librarians involved with technology Ongoing 1. Attend appropriate trade shows.

2. Attend product demonstrations or arrange for same on campus.

Assessment: Ability of staff to respond to information requests from campus faculty and administration.



INSTRUCTIONAL MULTIMEDIA PRODUCTION SERVICES


Objective Persons Responsible Time Line Effectiveness Measure


Goal #__1_. Goal Statement: Multimedia Production

Development of multimedia teaching exemplars Multimedia Production Staff in cooperation with campus departments Ongoing 1. Develop curriculum for multimedia instruction. Design instruction in specific topics related to multimedia production and develop the software appropriate for delivery.

2. Develop teaching aids in CD and Internet delivery modes.

3. Support instructional production for faculty and develop production "shells" or "templates" for future programs.

Improve accessibility of developed software Multimedia staff Ongoing 1. Improve hardware to provide for production and playback of quality digital video, e.g., purchase of MPEG video capture hardware.

2. Upgrade server capacity or multimedia laptop availability to support faculty in the classroom with access to software developed in the Multimedia Production labs.

Improve fault tolerance within production lab Multimedia staff Ongoing 1. Develop and implement improved data backup procedures

2. Reconfigure computers to improve stability and security of software.

3. Develop on-line capability to identify user and production time on lab equipment.

4. Assess security/management software and implement as funds allow.

Goal #__2_. Goal Statement: Multimedia Training

Create "Just-in-time" training modules Multimedia staff Ongoing As items are prepared under goal 1, make them readily available to any networked faculty member on campus or via the network to their home computers.

INSTRUCTIONAL MULTIMEDIA PRODUCTION SERVICES (cont.)


Objective Persons Responsible Time Line Effectiveness Measure


Goal #__3_. Goal Statement: Software HELP Services

Improve student assistant training Multimedia staff and students Ongoing 1. Provide via "just-in-time" modules and other training materials a specific program to new student assistants to improve responsiveness of problem resolution.

2. Make some or all of these materials mandatory in-service training for student assistants in Multimedia Lab.

3. Make developed training available to lab monitors around campus.

Goal #__4_. Goal Statement: Graphic Services

Minimize equipment down-time and service delays Multimedia staff Ongoing 1. Develop proactive maintenance program for key equipment components.

2. Purchase replacement equipment where required.



CAMPUS ENGINEER


Objective Persons Responsible Time Line Effectiveness Measure


Goal #__1_. Goal Statement: Improve Responsiveness

Maintain expertise in equipment maintained and troubleshooting skills Campus Engineer Ongoing Attend appropriate conference s, workshops and product demonstrations
Improved personnel support Campus Engineer and administration Ongoing Provide additional student and/or staff support to this position by adding a student assistant all 12 months or converting student line to staff position.
Improve equipment support Campus Engineer Ongoing Provide HEAF recommendations appropriate to improved response in electronic maintenance services to the campus.


12/02/96 10:19 AM