APPENDIX C

GOALS: ____James G. Gee Library___________________________________

(Department or College)

Fall__97___through Summer__98___

LIBRARY

Objective Persons Responsible Time Line Effectiveness Measure

Goal #__1_. Goal Statement: Continue to increase access to electronic sources

 

A. Expand access to Internet products on the campus WAN.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

library director, library staff, data processing staff

Ongoing

1. Increased access to FirstSearch core databases .

Usage increased x% over 1996/97 (1.96% of Consortial activity) will become the measure of success. Usage in 1996/97 was 13,743 subscription searches and 1,163 block searches; 9,187 searches overall in the base package of services. Usage in 1997/98 was [Sept-July]: 25,210 plus 1493 block searches; 17,425 subscription searches were in the base package databases.

2. Added 3 FirstSearch Databases to campus-wide access list - September 1996

Usage in 1997/98 will be contrasted with 1996/97 ; overall 1996/97 usage will be used to select/deselect databases for subscription in 1997/98.

Changed selection of subscription databases to eliminate Pro CD set of phone books and added:

FactSearch (September 1997): 343 searches;

MLA Bibliography (September 1997): 874 searches;

World Almanac (September 1997): 111 searches;

and

Wilson Select full text journals (September 1997): 3460 searches.

Ongoing:

Books in Print: 2890 searches compared to 3,484 in 1996/97. This was dropped for 1998/99.

Other Services:

1. Encyclopedia Britannica available on WAN and campus Internet connections effective September 1996. 7,316 uses made in 1996/97; usage was under $1 per item selected. Retained for 1997/98. Determine for 1998/99 continued use of this database via Internet access. 23,019 searches were done in 1997/98; we have retained this database for 1998/99.

2. TAMU System databases were available effective September 1996:

9 Wilson databases; Medline and PsycINFO files. These resources expand the number of files available to our users and may replace LAN products. Discussions with key faculty use areas on retention of PsycLit on the LAN and ERIC via the WAN underway October 1997; may eliminate duplicate licensing of these products in 1998/99. Have begun the cancellation process on CD-based products.

3. Expanded TexShare usage by x%. Will be able to compare only April 1997 onward due to data loss in Austin. 31,735 [Sept.-July] compared to 51,651 estimated for 1996/97. Lack of web usage data and few TELNET users on our campus has this a very suspect estimated usage for either year. We hope that TexShare will have more accurate data in 1998/99 to guide us in supporting continued TexShare subscriptions.

4. Added Project MUSE formally in August, 1997.

5. Began testing of EBSCO Host which will continue through Fall 1997. While some positive remarks on coverage, the cost was too much for the few new titles covered. Will re-assess the marketplace during 1998/99.

6. IDEAL fulltext journals from Academic Press will become available to all January 1998 via TAMUS Library Directors’ special initiative funding.

B. Provide remote campus access (WAN) to some CD products from the Gee Library LAN. Expanded scope of this project to provide access to all networked computers on campus and PPP access from homes. For 1997/98 we will be analyzing use of databases supplied and determine renewals or replacements based on data collected

 

 

library director, library staff, data processing staff

Ongoing

1. WAN access to ERIC files - July 1996

2. WAN access to Mental Measurements Yearbook - Gee Library, September 1996

Metroplex, October 1996

3. WAN access to Dallas Morning News, 1996-1997 - available January 1997.

4. WAN access to Newsbank, available January 1997.

5. WAN access to Women ‘R full text files - available January 1997.

Data on usage unknown ; CTIS continues to work on providing monthly usage by database.

 

 

Goal #__1_. Goal Statement: Continue to increase access to electronic sources (cont.)

C. Extended BI program to provide campus-wide access and training on many of the new databases. Provide for hands-on training elements within the BI programs.

reference librarians with other appropriate campus personnel and systems.

Ongoing

1. Establish series of drop-in training sessions and Internet-based training tools. Lack of staffing did not allow for this type of BI service; will continue to monitor and develop responsive training opportunities.

2. Analyze use data and assistance requests to assess effectiveness of training programs.

3. Provide targeted training for secretaries on using BIP. Only 3 or 4 people attended special sessions. The low usage of the BIP led us to cancel. When we have new strategies for data gathering on current publications, will establish appropriate training opportunity.

4. Test New Freshman Open House and its effects on retention for incoming new freshmen. 29 students attended. With the small sample, there was no noticable difference from the incoming Freshmen as a whole. Too small an audience to compare retention rates effectively.

Assessment will involve the following:

Maintain separate counts of session attendance to analyze needs for BI outside of formal class settings.

Develop user survey data to monitor effective training strategies.

Development of means to identify quality as well as quantity of use, particularly for electronic resources.

Monitor effects of 1st Freshman Open House on retention of attendees vrs retention of class overall.

D. Increase size of the LAN to enable more students to access various networked products.

library director, reference librarians, data processing staff

Ongoing

Monitoring use of area and "turnaway" rate

Integrate additional Gee Library sites within LAN network: Documents, Interlibrary Loan, Reference Librarian offices.

CTIS will test Pathworks software to see if Windows 95 version will provide adequate technical basis for linking to non-Reference sites. Impact on licensing limits within the Reference LAN will also need to be considered prior to opening additional sites in competition with this service. Minimal work has been done in this area as Internet tools replace the items traditionally on our LAN.

E. Internet access to Special Collections finding aids

Archivist, Catalog Librarian, Reference librarian responsible for Gee Library WEB page support and Instructional Multimedia Production staff.

Ongoing

Develop plan for digitizing finding aids based on 1996/97 experimentation successes. Finding aids became available in Spring 1997. No impact on Special Collections usage noted to date (October 1997).

Assessment: Success at implementing Internet-based finding aids and use of items generated from Web users.

Goal #__2_. Goal Statement: Serials Collection Control

Assess periodicals budget, usage and new title needs - balance between new subscriptions and elimination of titles

librarians, academic departments

Fall 1997

Cancel subscriptions based on usage surveys and departmental/school consultations. Where feasible, add key new titles. Provided full list of all electronic and print journals accessible to campus community off website.

Usage study beginning in November 1997; 16 subscriptions added beginning 1997/98 to update holdings. Usage study will provide necessary information to make careful cancellation decisions for 1998/99. NOTE: Usage study delayed to September 1998. Ability to cancel based on usage deferred one year.

Analyze EBSCO invoice to see if there are more economical purchase arrangements for any of the titles received.

Implement Serials Claiming

Serials staff

Ongoing

Have DRA automatically generate missing issue claims when new issues are checked-in on-line; would help in database maintenance and provide current issues when missing. Ongoing project for 1998/99 – printing to be resolved.

Goal #__3_. Goal Statement: Assess special distance education library support needs.

A. Survey of FacultySpring 1997 (Ongoing)

Identification of service requirements and potential solutions; potential for funding initiatives to foundations or private persons. Series of workshops with school librarians affected planned for 1997/98. General survey by NETP indicate satisfaction with Library support; more detailed survey or personal faculty contacts anticipated during 1998/99.

B. Analysis of DEC Library Support requirements

Library Director, other interested AHE Library Directors

Ongoing

Identification of service directions and determination of responsible agencies with appropriate campus administrators. Suggestions on direction to ensure TAMU-C related students have Internet resources normal to campus; anticipate better use of Proxy Server in 1998/99 to assist in this project.

C. Database Access to Distant Students

Automation Librarian and CTIS

Ongoing

CTIS will put in necessary server software to enable distant students to connect to databases through their own ISPs as members of TAMU-C network. Accomplished in late Spring 1998. More publicity on its availability anticipated Fall 1998.

Goal #__4_. Goal Statement: Restructure library and support staff to provide for improved delivery of services to

faculty and students.

A. Restructuring of Public Services

Library Director; Librarians & staff in Public Services

Fall 1997

Maintenance of past productivity with fewer staff assigned.

B. Assessment of outreach support

Public Services staff

Ongoing

Review Web pages for departments, handouts and brochures with library information for consistency and accuracy. Develop consistent publication plan.

C. Review electronic reserve options

Circulation and Public Services Staff, Assistant Director for Systems & Technical Services, other staff as appropriate

Spring 1998

Review system options and alternatives for providing electronic access to reserve items, particularly journal articles, so that all students can access via the campus network, regardless of library hours of operation. Committee appointed October 1997; demonstrations led to decision to defer procurement into 1998/99.

D. Integration of New Departments into Library:

 

Ongoing

 

Instructional Multimedia

Library Director and appropriate staff

 

Needs assessment and revised goals. Transferred to NETP effective June 1998.

Media Services

Library Director and appropriate staff

 

Needs assessment and revised goals. Ongoing assessment of staffing and shared development of renovation plan to support access requirements.

Campus Engineer

Library Director and appropriate staff

 

Needs assessment and revised goals. Continues to service KETR equipment and campus-wide electronic equipment.

 

Goal #__5_. Goal Statement: Work with appropriate campus entities to include library information within the campus kiosks.

Integrate information on Gee Library services with Kiosk project

library director, systems librarian, selected library staff with planning committee

Ongoing

Measured by final availability of library information when KIOSK system procured. As new KIOSK software arrived in August 1998, this coordination will await preliminary testing.

 

Goal #__6_. Goal Statement: Work with Colleges and Departments on collection assessments.

A. Planning for accreditation reviews

library director, systems librarian, acquisitions librarian, departmental liaisons and deans

Ongoing

Anticipate preliminary reviews for SACS accreditation during 1997/98. All library coordinators and department chairs participated in school-level training on features of the CACD tool; several departments received detailed assessments [AACSB, IET, Counseling, Special Education)

B. Approval processes for CB table updates

library director, systems librarian, acquisitions librarian, reference/collection development librarian, departmental liaisons, VP for Academic Affairs

Fall 1997

Ongoing participation in assessments of new academic programs. In depth assessment of Environmental Studies holdings part of CB review for program approval.

C. Review of collection development policies (including review by Library Director and Library Committee)

Acquisitions Librarian, Reference/Collection Development Librarian, department heads and library liaisons

Ongoing

Continuing assessment of the accuracy of collection goals in light of new curricular programs, closing of some program areas and redirection of academic programs. Preliminary study data presented to department chairs and coordinators as part of accreditation data.

 

Goal #__7_. Goal Statement: Complete review of current library system and develop five-year plan for upgrade/replacement.

Assessment of DRA integrated library management system.

systems librarian, data processing staff; in consultation with library staff and appropriate external audience

next two to three years

Continued commitment to DRA client/server implementation or proposal for conversion to new vendor. Prepare recommendation and cost analysis for selected solution. Initial DRA discussions and demos planned for March 1998. This was replaced by the TAMU NOTIS Consortia procurement process and participation in their RFI and RFO processes as a potential partner. Pricing for DRA will be re-assessed as both standalone or in partnership. RFO due in October 1, 1998; phone consultations with system users and special demonstrations anticipated in October-November 1998. Final selection due by early 1999.

Purchase and implementation of Booking software module

Library Director, Systems Librarian , Media Services, and CTIS staff

Fall 1997

Needs assessment and product review of DRA options for possible inclusion in 1998/99 budget cycle. Deferred to system-wide library system upgrade process.

Pursue EDI and other accounting solutions within upgraded library system, including library materials process improvements and library fines/fees collection system-system links

Library Director, Systems Librarian, CTIS staff and appropriate fiscal officers.

Ongoing

Incorporate options for intersystem links within the software analysis of the library management system as a whole. Deferred to system-wide system upgrade process.

Goal #__8_. Goal Statement: Ongoing maintenance of LION database.

A. Refinements of DRA Acquisitions module

Systems Librarian, Acquisitions staff and CTIS

Fall 1997

Refinement of linkage software between LION and campus accounting system; other changes pending full system replacement cycle.. Eliminate duplicate system maintenance in both campus acquisitions and DRA acquisitions systems. Still an ongoing problem; preliminary system analysis completed by Carol Dodd and Michael Cagle. Staffing required in CTIS – or assignment within existing staff – to complete the necessary program links.

B. Reconcile tapeloaded Library of American Civilization bibliographic records with Gee Library microform holdings.

Catalog staff

Ongoing

Checking of on-line database against actual microform holdings on "time available" basis. Completed project in 1997/98.

C. Addition of Special Collections Collections as manuscript collections on OCLC

Catalog Department Head and Special Collections Librarian

Ongoing

Continuous process of inventorying and cataloging new collections added in Special Collections.

D. Continue to add microform holdings

Catalog staff

Ongoing

Microform analytics have not yet been linked to represent the physical film or fiche which may hold several titles. Requires staff review and correction on-line on a "time available" basis.

E. Inclusion of Government Documents records in LION

Documents staff, Catalog staff, Systems Librarian and CTIS

Ongoing

Refinement of operations and integration of tapeloaded MARCIVE records in LION; finish retrospective tapeloads and bring monthly additions to current status within 1997/98. DONE

F. Inclusion of Media Services Collection records in LION

Media Services staff, Cataloging staff, Systems Librarian

Ongoing

Develop plan to incorporate retrospective and current videotapes and other media collection items into DRA database. Begin work with assistance of John Anderson. DONE

G. Inclusion of Music Sound Recordings records in LION

Music Department staff, Catalog staff, Systems Librarian and CTIS

Ongoing

Cataloger, John Anderson, hired for 1997/98 to complete backlog of cataloging for LION. DONE

H. Review and correct periodical titles in DRA for currently received items.

Serials staff

Ongoing

Maintenance function to complete accurate on-line records for Library users. Update shelf maintenance for user direction within the periodicals stacks. Coninues with Nancy Blount in temporary serials librarian position for 1998/99.

I. Bindery Operations Module

Serials staff

Ongoing

Complete verification of bindery profiles and initiate Implementation of bindery monitoring module within DRA. Deferred to new library system process.

Goal #__9_. Goal Statement: Ongoing maintenance of oral history collections.

A. Review status of current programs, including campus oral history

Archivist

Ongoing

Report on status of approved projects in annual report; establish costs for special ET/TAMU-C project extension. Ensure campus oral history complete for ET era and merger period.

B. Initiate oral history project for Jim Chapman (Cooper) Lake

Archivist, Dr. R.N. Singh

Summer 1998

Plan and carry out interviews if project approved.

Goal #__10_. Goal Statement: Ongoing maintenance of records retention schedule.

Review Records Retention Schedule against campus schedule and TAMU System guidelines.

Archivist, Fiscal Office staff, other appropriate parties

Summer 1998

Reconfirm existing records still exist, add new records that have evolved since 1988/89, ensure that we meet TAMU System requirements. DONE

Goal #__11_. Goal Statement: Ongoing maintenance of collections

Analysis of Preservation Needs for Library collections.

Systems Librarian, Processing Staff

Ongoing

Review of materials in collections for deterioration and identification of appropriate collection maintenance strategies.

Rare Book Collection

Archivist, Acquisitions Librarian, other appropriate parties

Summer 1998

Review of fragile materials for special boxes or other preservation techniques. Develop plan and costs for ongoing maintenance of the collection.

Goal #__12_. Goal Statement: Ongoing exploration of alternative funding for library-related projects.

Develop funding options

Library Director, Library Staff, Development Office, Office of Research

Ongoing

Develop funding options.

Review various goals and determine fundable activities which may be supported by outside resources.

Develop appropriate request documents and present to identified donors.

Assessment based on successes and approvals to proceed with formal requests. Presented to MCI, Sprint and Meadows. In process or denied with good critical support.

Goal #__13_. Goal Statement: Ongoing facilities upgrading and cleaning..

Lighting Needs

Library Director, Library Staff, and Phsyical Plant personnel

Ongoing

Ensure that moves of stack areas retain safe and well lighted access to collections, study areas, and offices.

Adjustments were made in September 1997 to the Circulation counter area and Curriculum stack areas.

Signage

Library Staff

Ongoing

Committee appointed to review existing directional and policy signs for consolidation and elimination of excesses. DONE

HVAC improvements

Library Director, Library Staff, and Phsyical Plant personnel

Ongoing

BI room is consistently extremely cold or extremely hot; access the feasibility of separate system for internal rooms such as this one. Improve the use of systems for computer lab climate controls.

Refurbish 30 year-old building

All Staff and Physical Plant personnel

Ongoing

Carpeting, paint and general appearance is of a tired and aging building. The facility is heavily used 18 hours per day. We need to physically relocate some functions, expand the facility to provide improved services and generally refurbish the whole facility.

Commitment to change security entrance equipment and adjust entrance flooring and doors accordingly made in September 1997; target installation date: Winter Intersession. DONE July 98: Security Gates and new doors installed; final work to be done Fall 98.

Office areas for Reference Librarians to perform consultations with users and other non-desk essential planning and development work proposed and targeted for Summer 1998, pending funding availability. DEFERRED

Planning committee for service locations involving Curriculum, Media Services, Music Collection, Government Documents and Bound Periodicals established in October 1997; report due no later than April 1998. DONE Structural Engineering Study required to complete currently funded compact shelving projects and confirm that long-range use of the compact shelving will be safely accomplished.

Ergonomic Assessment

All staff and appropriate campus agency

Ongoing

Workstations, seating and equipment should be set up for staff and library users "to do no harm". Initiate staff work area assessment to allow for improvements in health and safety.

Ergominder software for staff purchased in September 1997 and installed for all staff machines in Library and copies ordered for COBT and CAandS being coordinated through Charlotte Larkin.

 

 

 

MEDIA SERVICES

Goal #__1_. Goal Statement: Database of Media Items

See Library Goal 8

     

Goal #__2_. Goal Statement: Media Booking Subsystem

See Library Goal 7

     

Goal #__3_. Goal Statement: Maintenance of Expertise in Media Equipment

Need to maintain awareness of new equipment and service solutions of other media centers

Media Services Staff, Instructional Multimedia Production staff, and all librarians involved with technology

Ongoing

1. Attend appropriate trade shows.

2. Attend product demonstrations or arrange for same on campus.

Assessment: Ability of staff to respond to information requests from campus faculty and administration.

 

CAMPUS ENGINEER

Goal #__1_. Goal Statement: Improve Responsiveness

A. Maintain expertise in equipment maintained and troubleshooting skills

Campus Engineer

Ongoing

Attend appropriate conference s, workshops and product demonstrations

B. Improved personnel support

Campus Engineer and administration

Ongoing

Provide additional student and/or staff support to this position by adding a student assistant all 12 months or converting student line to staff position. See personnel request (Kacena to Arlton), October 1, 1997.

C. Improve equipment support

Campus Engineer

Ongoing

Provide HEAF recommendations appropriate to improved response in electronic maintenance services to the campus.

 

 

 

 

INSTRUCTIONAL MULTIMEDIA PRODUCTION SERVICES

RELOCATED TO NETP IN JUNE 1998; MANY GOALS RE-WORKED IN ORGANIZATIONAL AND STAFF CHANGES. ASSESSMENT TRANSFERRED.

Goal #__1_. Goal Statement: Multimedia Production

A. Development of multimedia teaching exemplars

Multimedia Production Staff in cooperation with campus departments

Ongoing

1. Develop curriculum for multimedia instruction. Design instruction in specific topics related to multimedia production and develop the software appropriate for delivery.

2. Develop teaching aids in CD and Internet delivery modes.

3. Support instructional production for faculty and develop production "shells" or "templates" for future programs.

B. Improve accessibility of developed software

Multimedia staff

Ongoing

1. Improve hardware to provide for production and playback of quality digital video, e.g., purchase of MPEG video capture hardware.

2. Upgrade server capacity or multimedia laptop availability to support faculty in the classroom with access to software developed in the Multimedia Production labs.

C. Improve fault tolerance within production lab

Multimedia staff

Ongoing

1. Develop and implement improved data backup procedures

2. Reconfigure computers to improve stability and security of software.

3. Develop on-line capability to identify user and production time on lab equipment.

4. Assess security/management software and implement as funds allow.

Goal #__2_. Goal Statement: Multimedia Training

Create "Just-in-time" training modules

 

 

Goal #__3_. Goal Statement: Software HELP Services

Improve student assistant training

Multimedia staff and students

Ongoing

1. Provide via "just-in-time" modules and other training materials a specific program to new student assistants to improve responsiveness of problem resolution.

2. Make some or all of these materials mandatory in-service training for student assistants in Multimedia Lab.

3. Make developed training available to lab monitors around campus.

 

Goal #__4_. Goal Statement: Graphic Services

Minimize equipment down-time and service delays

Multimedia staff

Discontinued Fall 1997

In response to cutbacks In workstudy staffing and the need to invest in replacement equipment, chose to discontinue the sign making component of this process. Continue minimal faculty support in photographic development outsourcing.

10/20/98 09:45 AM

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