Accessing your Voice Mail

• From your phone:  Dial 5002 and enter your passcode when prompted.

• From the phone on another user on campus:  Dial 5002.  Press * and enter the mailbox number (your extension).  Press * again.  When prompted, enter your passcode.

• From off-campus:  Dial 903-886-5002.  Press 9.  Enter your mailbox number (please see above).  Press *.  When prompted, enter your passcode.

First Time Logon

• The default passcode is 8268.

• The New User Tutorial will guide you through the following:

  • Creating your passcode

  • Recording your name

  • Recording your greeting (the message callers will hear when leaving  you a voicemail).

Voice Mail Commands:

Make Messages

Play Messages

User Options

While Playing Messages:

Pause (any key restarts)

Play Again

Move Back (5 sec.)

Move Forward (5 sec.)

Forwarding a message to another mailbox:
Answer   Message		Enter one or more mailbox or distribution list numbers.
Give Message		Cancel Previous Entry
		Begin Recording

Choices after listening to a message:

Discard Message

Keep (save) Message

Play next message

Top of next message

Choices While Recording:

Pause while recording

Append to the recording

Discard the recording

Review the recording

Message Options		Confidential
		Future Delivery
		Request Receipt
		Urgent
		eXit options
In mailbox		eXit Mailbox

Change/help Options

Call Schedule

Greeting

Distribution Lists (01-09)

Name

Passcode

Tutorial

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